Crisis Support
Crisis Counseling Support
Crisis sessions are available both in person, and through telehealth for students not currently on campus.
If you feel you need to speak with someone sooner than the next available appointment, please call (510) 885-3735, or email shcscounseling@csueastbay.edu for a same-day crisis appointment. These are available from 1-2pm and 3-4pm each day, and will be scheduled in the order they are requested.
Crisis sessions are 30 minutes long, and will focus on assessment and planning for an immediate situation. If a student wants a longer appointment and can wait, they are advised to schedule a regular counseling session.
After-hours phone crisis support:
When the center is closed, students can call (510) 885-3735 and dial option 2 to be connected with a trained phone counselor. This service will send Counseling a message after each call in case follow up is needed. If you have any feedback about your experience with this phone service, please email us at shcscounseling@csueastbay.edu.
Staff, faculty, and community members can also call this service for guidance about how to support a student in distress.
In addition, see below for immediate phone crisis support.
Additional Crisis Resources
| 988 Suicide & Crisis Lifeline | Call or text 988. Chat 988lifeline.org |
| National Suicide Prevention Lifeline | 800-273-8255 (TALK) |
| Alameda County Crisis Support | 800-309-2131 |
| Contra Costa County Crisis Center | 800-833-2900 |
| San Francisco Suicide Prevention | 415-781-0500 |
| San Mateo County StarVista | 650-579-0350 |
| Santa Clara County Suicide and Crisis | 855-278-4204 |
| Samaritans Helpline | 877-870-4673 (HOPE) |
Crisis text support is also available by texting 741741. A trained counselor will respond by text.
If you or a loved one are moving into a mental health crisis and you have concerns about engaging with the police, these are some alternative resources. These mobile crisis teams and community action teams are trained to de-escalate a crisis and connect people with the resources that they need. Please note that Cal State University East Bay is not associated with any of these organizations and that this resource list is not an endorsement.
For resources in additional cities, Don’t Call The Police provides a searchable database of resources by geographic location.
Alameda County
Alameda County CRISIS Team
Works Mon-Fri 10am-8pm (No weekends).
510-891-5600
Oakland
Fridays and Saturdays, 8pm to 8am
(510) 999-9MH1 (call or text)
Berkeley
Sunday, Monday, Wednesday, Thursday and Friday 11:30 a.m. to 10:00 p.m.
(510) 981-5900
Contra Costa County
1-833-443-2672
San Francisco
Comprehensive Crisis Services - Mobile Evaluation Team
(415) 970-3800 (24/7)
San Francisco Behavioral Health Services - Mobile Crisis Team
(888) 246-3333 (24/7)
Santa Clara County
Monday – Friday, 8:00 a.m. – 8:00 p.m.
Call 1-800-704-0900, Select option #2
Los Angeles County
ACCESS 24/7 Mobile Crisis Response Team
1 (800) 854-7771 (Press 1 for crisis services)
Orange County
Crisis Assessment Team (CAT)/ Psychiatric Emergency and Response Team (PERT)
24/7
(866) 830-6011
Southern California
Local community action teams in formation for Northeast Los Angeles, Riverside, Long Beach, East Los Angeles, Echo Park, West Los Angeles, Downtown Los Angeles, San Fernando Valley, South Central Los Angeles, Orange County, San Gabriel Valley, and Koreatown.
Sacramento
Mental Health First Sacramento
Fridays, Saturdays, and Sundays, 7pm to 7am
(916) 670-4062 (call or text)
M – F, 9am–7pm
Team is dispatched in response to 911 calls
Marin County
Monday through Friday 8 a.m. – 9 p.m. and Saturday from 1:00-9:00 p.m.
415-473-6392
After hours support through Crisis Stabilization Unit
415-473-6666
Merced County
(209) 381-6800
Humboldt County
Daily from 8 a.m. to 7 p.m.
707-445-7715
Shasta County
Hill Country Mobile Crisis Outreach Team (MCOT)
8:30 a.m. to 5 p.m., Monday through Friday.
(530) 238-7133
Creating a safety plan when you are not in crisis can help you remember your resources and coping strategies if a crisis does arise. Consider sharing your plan with your support system so that they can help you stay safe and access other trusted resources.
Strength-Based Safety Plan (Adapted by Dr. David Emmert)
Personal Crisis Plan (Wellness Recovery Action Plan from Dr. Mary Ellen Copeland)
SAGE Response to a Psychosocial Crisis (developed by Oakland Power Projects of Critical Resistance)
Sample Advance Mental Health Directive