Refunds
Refunds will automatically be credited to your University account. If you are eligible for a refund of Tuition Fees or Non-Resident Tuition for withdrawing or reducing units before the published deadlines, the amount of the credits resulting from refunds are processed as follows:
- Refunds owed to financial aid recipients will be used to repay the funds from which you received financial aid. (See the Financial Aid Handbook located on their Web site.)
- If you are not a financial aid student and take no action, the university will leave the balance on your account to apply toward future charges.
- If you do not wish the refund to remain in your University account, you may apply for a refund. Note: All payments made by cash, check, money order, or cashier’s check will be refunded by check. Payments made by credit card will be refunded back to your credit card. All refunds are subject to a $10 refund processing fee.
To qualify for a refund of Tuition Fees, the following is the revised summary of Title 5 Regulations on Refund of Fees, including Non-Resident Tuition. For purposes of the refund policy, mandatory fees are defined as system wide fees and campus fees that are required to be paid in order to enroll in state-supported academic programs in the California State University.
- Before the semester starts to January 21, 2019
Students who drop all classes or cancel Enrollment in MyCSUEB before the beginning of the quarter, will be entitled to 100% refund of all mandatory Tuition fees paid, and foreign/non-resident fees, if applicable.
- Drop Period January 22, 2019 through February 4, 2019
Students who drop units in MyCSUEB, but are still enrolled in other classes, will be entitled to a refund of the difference between the higher fee category(6.1 to 22 units) and lower fee category (0-6.0 units) if applicable. Additionally, if foreign/non-resident fees were charged, the student is entitled to a refund of the number of units reduced.
Students who drop ALL units in MyCSUEB or are dropped for non-payment by February 4, 2019 will be charged a prorated amount of mandatory tuition fees for each day they are enrolled, beginning with the first day of the quarter, until the date when all classes were dropped. Additionally, foreign/non-resident charges will be prorated according to the drop date. The student is entitled to a prorated refund of mandatory tuition fees, if applicable. You may refer to the information found in the Fall Prorated Fee Refund Schedule.
- Withdrawal Period
(Sixty percent point in the semester) Students who drop units, but are still enrolled in other classes will NOT be entitled to any refund of fees. Students who withdraw completely from the University will be entitled to a prorata refund of mandatory fees and tuition depending on when all classes were withdrawn. This also applies to verifiable medical withdrawal. View the Spring 2019 Prorated Fee Refund Schedule for more information.
- After April 1, 2019
Students who officially withdraw from the University after the sixty percent point in the semester will not be entitled to any refund of tuition or mandatory fees.
Exceptions to the above rule: Fees collected in error, course cancellation, administrative error, or the student is activated for compulsory military service.
For state-supported quarters, and non-standard terms of four weeks or more in length, students who drop all courses prior to the end of the campus-designated drop period or who officially withdraw no later than the sixty percent point in the term shall be entitled to a pro-rata refund of non-resident tuition and mandatory tuition fees. Prorata refund is determined on the basis of the date of the student’s withdrawal and the length of the term. The length of the term is calculated from the first day of instruction through the final exam day of the period. The lowest percentage of the refund is 40%.
The Late Registration fee is not refundable except when due to university error.
How to Request a Refund
To request a refund of the fees described above, download and complete a Refund Request Form. Turn the form in to the Cashier's Office on the first floor of the Student Service Building or in the Concord Academic Services Lobby. There may be a $10 processing fee assessed. The refund will be processed back to the orignal form of payment.
Refund checks will be processed after February 20, 2019.