“How can I get tutoring help?” “Is the Library open?” “How do I sign up for a payment plan?” are some of the questions students ask daily. If PioneerChat doesn't’t have an answer, a human helper will review it.
PioneerChat will also send you messages throughout the semester about upcoming dates, important announcements, surveys, and services to keep you connected to campus life.
If you update your mobile phone number, please email pioneerchat@csueastbay.edu and let us know your new contact. We will send you a new welcome message shortly.
Text messages to PioneerChat are the same as any other text you send to a friend. If your service plan doesn't’t include unlimited texting, take this into consideration when using PioneerChat.
Contact Us
For more information about the PioneerChat at Cal State East Bay, please contact pioneerchat@csueastbay.edu.