Office Hours
Cal State East Bay is dedicated to serving students with a range of enrollment related services such as admission, financial aid, registration, and student financial services. You should frequently check the student self-service online interface, MyCSUEB, for information and updates to your personal account. For more information, our staff is available to assist you by phone or in person during these hours of operation.
Telephone Hours
You may reach the following offices by telephone Monday through Thursday 10:00 a.m. – 3: 00 p.m.
Office of Admission, Office of Financial Aid and Office of the Registrar (510) 885-2784
Office Hours, Enrollment Information Center, Hayward Campus
Students can go to the Enrollment Information Center, located in the lobby of the Student Administration Building, for information regarding the Office of Admissions, Office of Financial Aid and the Office of the Registrar.
- Monday–Thursday: 8 am to 5 pm
- Friday: 10 am to 3 pm
NOTE: Students who need help when the EIC is closed can email for the following departments.
Admissions: admissions@csueastbay.edu
Records: reg@csueastbay.edu
Financial aid: finaid@csueastbay.edu
Academic Services Center at the Concord Campus
The Concord Campus is located at 4700 Ignacio Valley Rd., Concord, CA 94521. The Academic Services Center at the Concord Campus can answer general questions for the Office of Admission, Office of Financial Aid, and the Office of the Registrar.
Below are the hours the Academic Services Center at the Concord Campus is open.
- Monday - Thursday: 10 am - 5 pm
- Fridays: Closed
Offices Closed on Holidays
The above listed hours of operation are subject to change, and not applicable when the University is closed for regularly scheduled holidays. Check the University Calendar for holidays.