Submitting Your Official Documents

As required by our university, accreditation officials, and California law, your admission is not complete until we receive and verify all official copies of your transcripts/mark sheets and proof that you earned a diploma and/or degree, if applicable and official English proficiency test scores. Proof of your diploma or degree can be either indicated on your transcripts or on a separate degree certificate. An "official" document is a document that has been issued by, authenticated by or attested to be a true copy of the original by the awarding university in a closed/sealed envelope. The university reserves the right to determine what constitutes an official transcript. Documents submitted to the university become property of the university and will not be returned.

Official documents can be submitted as follows:

Please choose only one option below-- do not send us identical, duplicate paper and electronic transcripts!

Hard Copy Documents

Hard copy official documents in their original sealed, unopened envelopes, may be hand-delivered to our office during regular business hours or can be mailed or couriered (recommended to be able to track your shipment) to:  

 

International Admissions Office
California State University, East Bay
25800 Carlos Bee Blvd., SF102,
Hayward, CA 94542
USA

Electronically/By Email

Cal State East Bay accepts electronic transcripts from U.S. schools/colleges that partner with Parchment/Credential Solutions, Naviance, National Student Clearinghouse, and for some California Community Colleges, eTranscript CA.


If your school is using a different electronic transcript platform, please request for the electronic transcript to be sent to IAOoffdocuments@csueastbay.edu.  The documents must be sent directly from the institution's registrar's office or office of examinations. The International Admissions Office reserves the right to verify the sender of these documents before accepting them as official. 

Select The Transcript Type You Are Required To Submit

All documents must be submitted in an unopened envelope issued directly from the issuing institution. When sending by U.S. mail, Please address to the attention of International Admissions Office.

If submitting electronically, select the option for an electronic transcript to be sent via a third party to Cal State East Bay or IAOoffdocuments@csueastbay.edu. PDF copies submitted by an applicant will not be accepted as official.

Cal State East Bay does not accept composite transcripts. If you have courses that appear on one transcript but were taken at another institution, you will need to have a transcript sent from that original institution as well.  

All academic records issued in a language other than English, must be accompanied by a certified English translation, those guidelines can be viewed below, under the heading Translation Requirements.
  • An "official" document is a document that has been issued by, authenticated by or attested to be a true copy of the original by the awarding university in a closed/sealed envelope.
  • The University reserves the right to determine what constitutes an official document.
  • All records submitted become the property of the University.

Undergraduate applicants from India must submit their grade 10th & 12th examination marks. 

Undergraduate Applicants from China must submit English and Chinese versions of their senior secondary school transcripts for grades 10-12, as well as their graduation certificate. 

All documents must be submitted in an unopened envelope issued directly from the issuing institution. When sending by U.S. mail, please address to the attention of International Admissions Office.  

If submitting electronically, select the option for an electronic transcript to be sent via a third party to Cal State East Bay or IAOoffdocuments@csueastbay.edu. PDF copies submitted by an applicant will not be accepted as official.

Cal State East Bay does not accept composite transcripts. If you have courses that appear on one transcript but were taken at another institution, you will need to have a transcript sent from that original institution as well.  

All documents must be submitted in an unopened envelope issued directly from the issuing institution. When sending by U.S. mail, please address to the attention of International Admissions Office.

If submitting electronically, select the option for an electronic transcript to be sent via a third party to Cal State East Bay or IAOoffdocuments@csueastbay.edu. PDF copies submitted by an applicant will not be accepted as official.

Cal State East Bay does not accept composite transcripts. If you have courses that appear on one transcript but were taken at another institution, you will need to have a transcript sent from that original institution as well.  

Graduate applicants from China must submit English and Chinese versions of a graduation certificate, bachelor’s degree certificate and transcripts. We do not consider a “Certificate of Completion” equivalent to a Bachelor’s degree.

 

Graduate applicants from India must submit university attested copies of original academic records: semester mark sheets and/or consolidated mark sheets (must show grades for at least six semesters) and degree certificates. If you have completed a three year bachelor's program, your degree must be completed and not in progress. These attested copies of original academic documents must arrive in our office in a university stamped and sealed envelope.

Official academic documents must be attested by the school to be considered official. Please note: We do not consider transcripts that have been notarized to be official.

All academic records issued in a language other than English, must be accompanied by a certified English translation, those guidelines can be viewed below, under the heading Translation Requirements.
  • An "official" document is a document that has been issued by, authenticated by or attested to be a true copy of the original by the awarding university in a closed/sealed envelope.
  • The University reserves the right to determine what constitutes an official document.
  • All records submitted become the property of the University.
All documents must be submitted in an unopened envelope issued directly from the issuing institution. We recommend sending by courier so you can track receipt of the documents by the university. Please address to the attention of International Admissions Office.

If submitting electronically, select the option for an electronic transcript to be sent via a third party to Cal State East Bay or IAOoffdocuments@csueastbay.edu. PDF copies submitted by an applicant will not be accepted as official.

Translation Requirements

When applying to Cal State East Bay, all applicants that have academic records from outside of the U.S. will be required to submit an unofficial English language translation, if the original language transcript is not in English. If an offer of admission is extended, an official certified English language translation will be required.  Third party evaluations can be accepted for purposes of English translation.

Official English language translation requirements

Academic records (transcripts and degree certificates, if applicable) must be prepared in the native language and accompanied by complete, literal English translations prepared by the university’s authorized official, such as the Registrar, Rector, or Recorder. Grade conversions to the U.S. scale are not acceptable. The translation must include the names of all degrees, diplomas, and certificates as they are known in the country of origin.

If a translation cannot be obtained by the issuing institution or appropriate government agency, a sealed copy from a translation service delivered directly to Cal State East Bay can be accepted as an official translation. Applicant is responsible for the cost of translation and postage.

Some acceptable translating agencies may belong to one of the following organizations.