Submitting Your Official Documents

As required by our university, accreditation officials, and California law, your admission is not complete until we receive and verify all official copies of your transcripts/mark sheets and proof that you earned a diploma and/or degree, if applicable and official English proficiency test scores. Proof of your diploma or degree can be either indicated on your transcripts or on a separate degree certificate. An "official" document is a document that has been issued by, authenticated by or attested to be a true copy of the original by the awarding university in a closed/sealed envelope. The university reserves the right to determine what constitutes an official transcript. Documents submitted to the university become property of the university and will not be returned.

Official documents can be submitted as follows:

Please choose only one option below-- do not send us identical, duplicate paper and electronic transcripts!

Hard Copy Documents

Hard copy official documents in their original sealed, unopened envelopes, may be hand-delivered to our office during regular business hours or can be mailed or couriered (recommended to be able to track your shipment) to:  

 

International Admissions Office
California State University, East Bay
25800 Carlos Bee Blvd., SF102,
Hayward, CA 94542
USA

Electronically/By Email

Cal State East Bay accepts electronic transcripts from U.S. schools/colleges that partner with Parchment/Credential Solutions, Naviance, National Student Clearinghouse, and for some California Community Colleges, eTranscript CA.


If your school is using a different electronic transcript platform, please request for the electronic transcript to be sent to IAOoffdocuments@csueastbay.edu.  The documents must be sent directly from the institution's registrar's office or office of examinations. The International Admissions Office reserves the right to verify the sender of these documents before accepting them as official. 

Select The Transcript Type You Are Required To Submit

Translation Requirements

When applying to Cal State East Bay, all applicants that have academic records from outside of the U.S. will be required to submit an unofficial English language translation, if the original language transcript is not in English. If an offer of admission is extended, an official certified English language translation will be required.  Third party evaluations can be accepted for purposes of English translation.

Official English language translation requirements

Academic records (transcripts and degree certificates, if applicable) must be prepared in the native language and accompanied by complete, literal English translations prepared by the university’s authorized official, such as the Registrar, Rector, or Recorder. Grade conversions to the U.S. scale are not acceptable. The translation must include the names of all degrees, diplomas, and certificates as they are known in the country of origin.

If a translation cannot be obtained by the issuing institution or appropriate government agency, a sealed copy from a translation service delivered directly to Cal State East Bay can be accepted as an official translation. Applicant is responsible for the cost of translation and postage.

Some acceptable translating agencies may belong to one of the following organizations.