FAQ

Frequently Asked Questions at the STEM LAB.

What are the STEM LAB’s hours?

How much does tutoring cost?

Do I need to make an appointment?

What if my LA’s hours don’t work with my schedule? Can I go to another LA?

You are welcome to work with any LA who is assigned to your course! The drop-in hours for each course can be viewed here. If there is only one LA for your course or none of the hours' work with your availability, we recommend you check out the other academic support resources available to you, listed in a question below.

What if I need help, but I’m not enrolled in one of the courses listed?

You’re always welcome to stop by the STEM LAB and ask if there is anyone working who might be able to answer your question! If they can’t, we recommend you check out the other academic support resources available to you, listed in a question below.

What are other campus resources I can use to get help?

There are several academic support resources available to CSUEB students!

eTutoring (Only on Fridays through appointments)
Faculty Office Hours: Check your syllabus for details
Net Tutor: Access through your Blackboard/Canvas Account >> “Tools” on the bottom left-hand side >> “Nt 24/7 Tutoring”
Peer Academic Coaching (PAC)
Speech Lab
Student Center for Academic Achievement (SCAA)

If you’re in a program such as College Link, Excel, Project IMPACT, etc. please be sure to reach out to them about potential other resources!

What's the difference between the STEM LAB and SCAA?

STEM LAB is located in the Science Building. It focuses on specific math and science courses that have a Learning Assistant (LA). It offers drop-in group and individual support, as well as a study space for any students.

SCAA is located in the CORE Building and services multiple subjects (writing, math, sciences) at a wide range of levels. It offers drop-in group tutoring or individual appointments.

Students in the courses we serve are able to use both STEM LAB and SCAA services!

Can I use the STEM LAB to study if I don’t need help?

Absolutely! Any CSUEB student, regardless of if they are enrolled in a course we support or not, can use one of the STEM LAB rooms to study. We are open on-campus Monday-Thursday 9am-5pm and are located in South Science 142, South Science 149. You will still check-in at the front desk using your netID but instead of signing you in for a particular course, they will mark you as “general study”.

Do I get extra credit for using the STEM LAB?

The STEM LAB staff is able to send proof that a student came to the LAB through our electronic check-in system. Whether or not credit is earned through using the LAB is dependent on your specific class. Please reach out to your instructor for clarification.

Does the STEM LAB have loaner equipment (calculators) for students?

Yes, the STEM LAB has technology items that can be borrowed for the day or semester! We have iPads, Wacom writing tablets, and textbooks that can be used for the day in the STEM LAB. We also have TI-84 graphing calculators that can be checked out for the day or for the semester, all you need is your Bay Card. All loaner equipment is available while supplies last.

If you’re looking for other items such as a laptop, wifi hot spot, headphones, microphones, etc, please visit the CSUEB Library Learning Commons for more information.

When do I need to return the graphing calculator I borrowed from the STEM LAB?

If you borrowed a daily loaner calculator, it is due that day by 5pm. If you borrowed a semester loaner calculator, it is due by the last day of finals (May12, 2023).

What are the CSUEB COVID-19 protocols?

Please visit the Today Toward Together website for more information about on-campus testing, vaccine & booster requirements, reporting positive cases, exposure guidelines, mask requirements, and more.

Is the STEM LAB hiring?

Information on becoming an LA can be viewed here. In general, applications open in March for the following Fall semester, and in October for the following Spring semester. Only undergraduate students are eligible for the Learning Assistant (LA) position in the STEM LAB. Graduate students should contact their department for information about becoming a Teaching Associate (TA).

FAQ