MyHR Help

• New Employees: Activate your NetID using the activation code sent to your personal address.
• Current Employees: Login using your NetID and password. Please refer to the CSUEB NetID self-service website for password resets.

When is MyHR available?

• MyHR is available 24 hours a day and seven days a week. There will be a short window of “downtime” for system maintenance each night.

What is the difference between MyHR and MyCSUEB?

• MyHR is Cal State East Bay’s self-service system for employees, including student employees (student assistants). MyCSUEB is Cal State East Bay’s self-service system for incoming and matriculating students and faculty center.

How do student employees submit an address change?

• Student employees should submit an address change using MyCSUEB.

How do I sign up for Direct Deposit?

• To Enroll in Direct Deposit, complete and return the Direct Deposit Form to Payroll Services. It generally takes 30-45 days for the Direct Deposit to be established through the Office of the State Controller.

When is Payday?

• Please refer to the payroll website for Staff payroll calendars and Academic payment schedules.

Whom should I contact if my paycheck was mailed to the wrong address?

• Employees should contact their department office manager to ensure they have the correct mailing address on file.

When will my Employee access become available?

• Access to the Employee tab will become available the morning after your appointment is processed by the Payroll Office.

I no longer see an Employee tab within MyHR?

• You must have an active appointment in order to gain access to the Employee tab.

• MyHR Employee Self Service
• Self Service Benefits Enrollments and Life Events
• Self Service Open Enrollment
• EB COVID Self Certification
• EB Booster Self Certification
• Report an Absence
• Report an Alternate Day Off (ADO)
• Delete a Reported Absence
• View Previous and Future Dated Absence Entries
• Leave Reporting and Additional Time Reference Guide
• Hourly Employees – Report Work Hours
• Hourly Employees – View Reported Hours
• Hourly Employees – View Reported Hours Status
• Ethnicity Resurvey
• Add, Edit or Delete a Favorite
• Hourly / Intermittent Employee Overview

• Enter Absence for Employee(s)
• Delete a Reported Absence
• Approve Reported Absence
• View Previous and Future Dated Absence Entries
• Absence Access to Indirect Reports
• Leave Reporting and Additional Time Reference Guide
• Run the Finalized Absence Activity Detail Report
• Run the Absence Activity Detail Report
• Run the Absence Reporting and Approval Structure Report
• Hourly / Intermittent Employee Overview

• Report Work Hours
• View Reported Hours
• View Reported Hours Status
• View a Paycheck
• Student COVID Self Certification
• Student COVID Booster Self Certification
• Student Onboarding Workflow

• Enter Absences for Employees
• Delete a Reported Absence
• View Previous and Future Dated Absence Entries
• Run the Absence Activity Detail Report
• Run the Finalized Absence Activity Report
• Run the Absence Reporting and Approval Report
• Enter Student and Hourly Work Hours
• Approve Reported Work Hours
• Run the Hourly Approval Report
• Run the Student Approval Report
• Run the Timecard Report
• Manage/Resolve Exceptions
• Exception Reference Guide
• Student Onboarding Workflow
• Hourly / Intermittent Employee Overview 

Who should I contact if the Reporting Structure report is wrong or a position changes in my department?

• Your first contact should be your HR Employment Services for staff related updates and Academic Affairs for academic employee related updates. 

When is the Finalized Absence Activity report available?

• The report for the most recent pay period is available once Payroll has processed and finalized all absences for that pay period (typically around the 15th of the month).

How do I report CTO I have earned?

• CTO time should be reported via the Absence and Additional Time Worked Report.

How do I report FMLA hours?

• The processing of FMLA is still manual at this time. An Absence and Additional Time Worked Report should be submitted to the Payroll Office and Leave Coordinator (HR).

Is this system for faculty too?

• Yes. All employees eligible for leave are required to use self-service to view and report time.

Who will approve my absences?

• Your direct supervisor will be given access to review and approve your absences online.

Do I have to do anything if I don’t take any time off?

• Yes. You must report “No Leave Taken” indicating no leave usage during the specified pay period.

What is the deadline each month for keying and approving absences?

• All absences must be reported and approved by the close of business on the first day of the next pay period (e.g. for July 2018, this would be August 1, 2018).

How do I enter my overtime?

• Overtime should be submitted via the Authorization for Overtime form.

What type of absences can I report online?

• The following types of absences can be reported online provided that you’re eligible to take them and have a sufficient balance where appropriate: Vacation, Sick, Personal Holiday, Compensatory Time – use, Alternate Day Off (ADO), Holiday Credit, Jury Duty, No Leave Taken and Funeral Leave. All other leave types should be reported to payroll via the Absence and Additional Time Worked Report.

When will my new balances be available?

• Leave balances are typically available by the 15th of the next pay period.

Do we still have to submit the Attendance Roster?

• Only Academic Departments are required to submit Attendance Rosters.

Should we still manually add names to the Attendance Roster if they are missing?

• Yes. That process has not changed.

How do I designate an alternate approver?

• Managers should send an email to your HR Manager. Please include the name of the current approver and alternate.

Can I submit an absence for a closed or finalized pay period?

• Employees, managers and timekeepers may submit absences for the two previous pay periods online. Once late entries have been reviewed and approved, those entries will be processed with the next absence calendar.

My time and labor access does not appear on the Manager/Timekeeper tab?

• Employees must submit an Access Request via the service desk to gain access to manage student and hourly work hours.

I don't see my student listed under my department ID?

• Confirm a Student Employment Action Form (SEAF) has been submitted and employee has completed the necessary sign-in documentation in the Payroll Office.

How do I clear system exceptions?

• Please refer to the Manage Exceptions user guide for step-by-step instructions.

I can't report prior month work hours.

• Employees lose the ability to report work hours at 11:59 p.m. on the last day of the respective pay period.  Timekeepers are given a four calendar day grace period to enter, review and correct any work hours.  Adjustments required beyond the allotted grace must be coordinated with your payroll technician.

How can I review or confirm work hours have been approved?

• Please refer to the View Status of Report Work Hours user guide for assistance.

• Google Chrome users may experience a "page expired" message while using MyHR. If you see "page expired" while using MyHR on Google Chrome, please use Internet Explorer or Firefox.
  • Internet Explorer users may experience pop-up security warnings when using MyHR. If you see these warnings using IE, please see East Bay Solutions.
• Performance problems have been reported when using Firefox 4.0, with MyHR. Please try a newer version of Firefox.
• When using MyHR on Apple Mac computers, some versions of Safari may produce errors. If you experience difficulties using Safari, please install and use Firefox for Mac.

• Since PeopleSoft is a web-based system, you do not need any special software to access MyHR when you are off campus. You can access the system from any computer that is connected to the Internet—and you do not need to use a VPN.

• Yes, simply click on the Return to MyHR link.

• View Instructions to clear cache
• When working on the Internet, your browser keeps a copy of the pages you visit (in cache) so that the next time you visit them, the browser can load them to your computer in less time.
  • You should clear your cache regularly for two reasons. First, having a page in cache can sometimes cause a conflict with a page that you are trying to view. (If you suspect this may be the case, go into your browser options, clear the cache, close the browser, then re-open the browser and try again to view the page.) Secondly, having a large number of files in your cache will slow down your browser and take up space on your hard drive.

• PeopleSoft often uses pop up windows to display information you request. If your browser is set to block pop up windows—and most are set that way by default—then PeopleSoft will not work properly. If you click on a button or a link and nothing happens, you probably need to adjust your pop-up blocker settings. It is possible to leave your pop up blocker turned on (to protect you from intrusions from other Web sites), while adjusting it so that pop up windows open properly when you are in PeopleSoft. For example, you can allow pop ups for my.csueastbay.edu.

• If you are using Internet Explorer, you may receive a security warning asking whether you want to display nonsecure items. This does not represent a security threat—the page you are trying to view is a secure page. There are several options for dealing with this warning such as allowing Secure and Non-Secure Items for specific information. Please see East Bay Solutions.

Internet Explorer has a limited text resizing feature.

To resize text or ignore text size in Internet Explorer, you can do the following:

1. Point to Tools on the menu bar.
2. Point to Internet Options.
3. Point to Accessibility.
4. Choose "Ignore font sizes" and press OK (other options include "ignore colors" which helps users with visual impairments/color blindness).
5. Now if you want to resize text, you can choose View menu, point to Text size, and choose your preferred size (e.g. Largest).

To print multiple page of a report using the FireFox browser, place the cursor over the report and right click, then select This Frame > Print Frame.

An alternative method to print more than one page with FireFox is to left mouse click, and select the desired print area

Select File > Print

Make sure 'The selected frame' is selected, then click OK.

The output prints the entire selection.

Open the Firefox browser like below.

If you do not see MENU BAR like above, please click ALT key on your keypad to show the MENU BAR like below. Then, you can click on VIEW, go to TOOL BARS, and make sure MENU BAR is checked. In this way, MENU BAR will be on the top whenever you open Firefox browser.

Click on FILE, go to NEW PRIVATE WINDOW like below. Then, in that Private window, go to my.csueastbay.edu to log in. In this way, the browser won't keep your cache.

How to change setting to ‘Never Remember History’ in Firefox

How to use New Incognito Window in Google Chrome:

Click on 'Customize & Control Google Chrome' icon on the top right most corner to go to 'New Incognito Window'.