Telephone Services

New Campus Phone System Guides

How-to documents and videos explaining features for the upgraded campus phone system. Many of the phone system features have changed; it is recommended that you review the following resources:

New Phone System General Resources

6863i User Guide (Single-line phones) PDF
6867i User Guide (Multi-line phones) PDF
Voicemail Set-Up Guide PDF
Voicemail User Quick Reference Codes PDF

Video Guides to Using the New Phones

General User Guides

General Guide Mitel 6737i (SF building only)
General Guide Mitel 6863i (Single-line phone)
General Guide Mitel 6867i (Multi-line phone)

Headsets

Headset for Mitel 6737i (SF building only)
Headset for Mitel 6867i (Multi-line phone)

Phone Features for 6863i

Phone Features For 6867i

Services

Submit requests for teleconference account setup to the Service Desk.
- Teleconferencing Instructions
- Teleconferencing FAQs
Submit requests to the Service Desk.

Resources

- Dial 9 for off campus
- Dial 011 for Access Code
- Dial the Country Code, City Code and local telephone number
Hit # when you have finished dialing those numbers (This notifies the International phone system the sequence of numbers have been completed and will allow the call to go through faster)
- Headsets

Telephone Services

New Campus Phone System Guides

New Phone System General Resources

Video Guides to Using the New Phones

Services

Teleconferencing

Moves, Adds, Changes & Repairs

Resources

International Calling Instructions

Telephone Items to Order