Recruiter FAQs

• Carefully review admission requirements for the prospective program before submitting any applications.  Our policies are clear that applicants must meet certain minimum requirements.
• Student must formally apply for admission and submit all required application materials.
• You may contact us if you have a specific question about a student's qualifications or program requirement.

• No.  Admission is not guaranteed.
• Even students who are admitted for one term are not guaranteed admission to the same program when they re-apply for a future term.

Undergraduate Freshmen: 12 years Elementary + Secondary Schooling with Average 3.0 GPA or B (Requires certificate of completion of secondary education)

Undergraduate Transfer Student:  Minimum 2.0 GPA required

Graduate: A degree awarded by an accredited university equivalent to a four-year U.S. bachelor degree with a minimum GPA of 2.5 on final two years (3.0 recommended); NOTE: some departments require a higher GPA; check department requirements.

Undergraduate:  

• TOEFL iBT:  61 or IELTS:  6.0
• Official Test scores must be sent to CSUEB directly from the testing company before students may enroll.

Graduate:

• TOEFL iBT:  80 or IELTS:  6.5 
• Official Test scores must be sent to CSUEB directly from the testing company before students may enroll.

TOEFL or IELTS may be waived for students when a school is located in a country where English is the native language (the daily medium of communication of the majority of residents is English), and where students receive academic instruction in all subjects (except foreign language courses) at all levels of education in English.  Therefore, letters or transcripts attesting to English as the principal medium of instruction from institutions in countries where English is not the official language, will not be accepted. For more information and a list of countries from which TOEFL/IELTS may be waived see:  English Proficiency for International Admission

• Yes!  Students must meet academic requirements for admission.
• Students must apply to and attend our Intensive English Program (IEP) at the Global Academy (formerly American Language Program (ALP)) on campus in Hayward until meeting the undergraduate English requirement.
• Conditional I-20s are issued by Global Academy along with a conditional admission letter indicating the student will be admitted to a University undergraduate program upon meeting the English language requirement and successful completion of IEP coursework.

No, CSUEB does not offer conditional admission for graduate programs, but we can offer a “Letter of Support” for prospective graduate students who have been admitted to the Pre-Business Analytics or Intensive English Program.  This letter will state that the student has applied to the MSBA (or other graduate) program and has met the minimum academic requirements but an offer of admission cannot be extended until the student obtains the required GMAT and/or IELTS scores.  Though the letter does not guarantee admission, it will confirm that an I-20 has been issued from the Global Academy and that the graduate academic department will review the student’s application and make a final determination of admission once GMAT and/or IELTS exam results are available.

In the international admissions office we complete the evaluation as part of our review of international applications and do not need outside evaluations unless the student has completed a 3-year bachelor's degree in which case WES course by course evaluation is required.  

Some graduate departments or credential programs may also request external evaluations as part of their review.

No, see MBA Admissions Process.  Applicants who have five or more years of work experience may qualify for a GMAT waiver.

GRE is required for some programs including Computer Science.  GRE may be accepted in lieu of GMAT for MBA and MS Business Analytics programs.  Check with the individual department for requirements.

These scores are not required for admission, but if students have taken the tests, they are encouraged to submit the scores, as they may be useful in placing students in appropriate level English and Math courses.

Students who have competitive SAT/ACT or AP results may be eligible for a merit scholarship.  See the Pioneer Scholarships portal for information on the Global Excellence Scholarship.

• Please include score reports with the documents uploaded for evaluation. Note these are considered unofficial scores.
• Once the student is admitted, official test scores must be sent to CSUEB directly from the testing company. 
• CSUEB's test center code= 4011

Students who have met the English requirement for their degree program do not need to apply to Intensive English.  Student who have not met the English requirement may be conditionally admitted to the Global Academy for an undergraduate program.   Prospective graduate students who do not meet the language requirement must raise their TOEFL/IELTS scores before applying and may study Intensive English through the Global Academy.

For students who HAVE MET our English requirement:

Study in our ESL program is not required.

For students who HAVE NOT MET our English requirement:

Length of study in the Global Academy's Intensive English Program varies from student-to-student.  It depends on the student's English ability when s/he begins, how quickly s/he learns English, and how hard s/he studies English after arrival.  Students are unable to progress to an academic program until they have met the TOEFL/IELTS requirement and successfully completed their classes in the Intensive English Program.

For undergraduate and graduate programs direct admission:

Intensive English or non-Degree-  see American Language Program (ALP) - Apply Now

Undergraduate:  

• STEP 1 - Apply Online at Cal State Apply and Pay the Application Fee.
• STEP 2 - Submit unofficial test scores (if needed) and unofficial academic records (transcripts and degree certificates) in native language with English translation if needed.  These should be uploaded via a unique document upload link for each applicant.
• STEP 3 - Make sure the student has included a Consent for Release of Information Form to allow us to discuss the application with you.  This form can now be submitted electronically as part of the document upload process.  If the student fails to do this, they should email the PDF consent form to intlrecruiting@csueastbay.edu
• STEP 4 - If admitted, the student will then be asked to submit an online I-20 consent form.  They will also have an opportunity to upload their passport, verification of finances and confirm sponsor support. CSUEB will issue an I-20 within 2-3 weeks after receipt of this form and all financial documents.
• STEP 5 -  Submit official transcripts, degree certificates, and TOEFL/IELTS test scores (CSUEB's ETS test code is 4011), if required.  Official test scores must be sent to us directly from the examination company.  

 Graduate:  Students must:

1. Apply for Admission (following same steps as above for undergraduate) And
2. After STEP 3 above, submit all materials required for the student's major (such as letters of recommendation, statement of purpose, resume, GMAT or GRE scores, etc.)  directly to the department.

To be official, transcripts must be

• an original or attested photocopy stamped/signed by a school official, Ministry of Foreign Affairs, Ministry of Education, or other government authority in a sealed envelope from that institution (this should be sent by courier with a tracking number if sent from outside the US) or
• documents transmitted electronically directly from the institution to CSUEB's International Admissions Office. 

See Submission of Official Documents for more information.

Please submit only the student's signed Consent for Release of Information Form by email.

We are no longer accepting test scores and academic documents via email.  Please use the document upload link shared with you upon receipt of the Consent Form to upload the unofficial documents for evaluation.

• Intensive English and non-degree programs.  See Global Academy Dates and Fees

• Undergraduate and Graduate programs:   See:   International Application and Document Deadlines.

• Note: not all programs accept applications each term.  See Cal State Apply for open programs.

• Undergraduate:   Not required
• Graduate:  Required for some programs.  See our catalog for requirements for each of our Graduate Programs.  We have prepared this summary spreadsheet of all graduate programs admission requirements for your reference, but please note departmental requirements are subject to change.

• Students receive a confirmation email immediately after submission of the online application, which will contain a “confirmation number.”  Make note of this CAS number.  A second email will be sent within 14 business days from the date the online application is submitted.  It will indicate what documents need to be submitted to complete the application and will include a link to upload unofficial documents
• All Cal State East Bay applicants receive a personal NetID within 15 days after submitting an application for admission.  Included with the NetID are instructions for setting a password, setting up the student’s Horizon email account, and directions on how to check application status on MyCSUEB.

• Intensive English/non-degree:   $150 non-refundable application fee must be paid Global Academy - Apply Now (by credit card, CASHNET or peerTransfer) when completing the application

• Undergraduate or Graduate:  US$70.  Paying by credit card when completing the Cal State Apply Application is recommended.  

• Application fees for Cal State Apply cannot be waived.  
• Must be paid when the student applies -- even if currency exchange is difficult in your country.
• If the application fee is not received by the application deadline, the application for admission may be canceled.

• Intensive English/non-degree:  A Declaration of Finances is part of the Global Academy online application  and must be submitted with ALL applications.   Instructions regarding additional uploading documentation required to verify financial support are on the form.  Students will NOT be considered for admission until the declaration and supporting documents are received.
• Undergraduate or Graduate:  Once a student is admitted they will receive an email with an online I-20 Consent Form for them to complete.  Instructions regarding submitting additional documentation required to verify financial support are on the form. 

• Intensive English/non-degree- See Global Academy Dates and Fees
  
• Undergraduate: F-1 International students pay non-resident fees.  See Estimated Cost of Attendance
• Graduate: F-1 International students pay non-resident fees.  See Estimated Cost of Attendance

• When accepting the offer of admission, undergraduate students will be charged a $110 fee which will be credited towards their orientation program. 
• No enrollment deposit is currently required for graduate or second bachelors degree international students.
• Because tuition fees are based on the number of units of coursework for which the student is enrolled, students typically are billed after registering for classes according to the fee payment deadlines published by the Registrar: Important Dates. 
• If desired, students may pay tuition in advance to make it easier to get a visa.  This is not required so the student may choose the amount to pay. See Student Financial Services for details on how to pay and how to calculate amount owed.
• Agents should not encourage students to pay tuition in advance unless the student wants to pay.

• As Cal State East Bay is a public institution, financial aid is not available for international students, but international students are eligible for merit-based scholarships as posted on our Scholarships Portal. 
• Some students receive government scholarships from their home country; others use their own funds or family funds. Most students rely on their own or family's savings. Students may be able to find financial aid or scholarships in their home countries or through U.S. organizations in specific fields. Graduate students may be able to find graduate assistantships through some graduate departments.

Yes!  A Fee Installment Plan allows students to pay tuition and fees for each term in three installments. To pay with installments, students pay online with MyCSUEB. Be sure to make the first installment payment by the published due date. To learn more about Fee Installment Plan, see the Paying Your Fees.

• Application Fees- non-refundable and non-transferable
• Refund of Tuition fees- See Student Financial Services
• Refund of Health Insurance - See Health Insurance Information
• Refund of Housing Deposit- when booking housing, students are required to pay an initial payment which is applied to their first month’s rent.  If on-campus housing is full, the initial payment will be credited to the student’s account on MyCSUEB. If the student wishes to cancel the housing contract, they may request a refund less a $100 cancellation fee.  The Form to request Cancellation of On-Campus Student Housing is available student housing.

• Intensive English or Conditional Admission:  Processing time varies dependent upon our current volume of applications.  Conditional admission applications are typically processed 1-2 weeks after receipt of all required documents.   Admitted students receive an admission letter, I-20, and other informational materials from the American Language Program via email.
• Undergraduate:  Processing times vary depending on the number of applications.  Undergraduate applications are typically processed 1-2 weeks after receipt of all required documents.   Students can check their admission status online by logging into MyCSUEB using their NetID. Admitted students receive an email with their admission letter, I-20, SEVIS number and other informational materials within 2-3 weeks of their admission.
• Graduate:  May take 4-6 weeks or longer depending on the current volume of applications and the academic department the student applies to.  Some departments process applications quickly and some can take much longer.  Since the decision to admit is determined by the academic department, graduate applications cannot be expedited by the International Admissions Office. Students can check their admission status online by logging into MyCSUEB using their NetID.  Admitted students receive an email with their admission letter, I-20, SEVIS number and other informational materials within 2-3 weeks of their admission.

CSUEB is happy to provide references for agencies with whom we are officially contracted, with whom we have worked for at least one year and who have referred at least five students to our programs.

Two different offices are involved in processing invoices for recruited international students (Global Academy and the International Recruitment & Marketing unit).  If you have sent students to both Global Academy and the university, you will have to invoice for them separately.

Before any payment can be made, CSUEB must have a signed recruitment contract and up-to-date accounting documents on file (W8-BEN-E for foreign companies or W9 and a Vendor Data Record for US companies) for accounting purposes.  If your agency moves to a new location or changes banks, we will need updated accounting documents.

How to Claim your Referral Fees:

Per our recruitment contract, payment cannot be made until the drop date of the second semester of attendance.  For those enrolling in Fall, this means recruiters can be paid after the drop date for the Spring semester which will be in February.  See our Registrar Important Dates page for exact dates.

Statements of Account will be issued twice each year-- after the drop date each semester. Upon receipt of the Statement of Account from CSUEB, recruiters should review it for accuracy and let us know if you have questions or believe someone may have been omitted.  Only students who have paid all tuition and fees for their academic program will be included on the Statement of Account.

If all is correct and complete, recruitment contractors are expected to submit an invoice on the agency’s letterhead within 90 days that contains the following information:

1. The amount due to the agency for each Student; Student’s family and given name as it appears on their CSUEB application; Student’s Date of Birth; and the degree program in which the student is enrolled;
2. The address (for payment), telephone, fax and email details of the agency;
3. An invoice or reference number;
4. Bank transfer details including the Beneficiary’s name, address and account number and Beneficiary Bank’s name address and ABA number of SWIFT code as well as any applicable Intermediary bank information;
5. Any additional related information requested by CSUEB.

It is not necessary to create a separate invoice for each student. See sample invoice in our International Recruitment Contractor's Handbook.  Under no circumstance will any invoice be accepted more than one calendar year after receipt of a Statement of Account.

For non-degree students enrolled in Global Academy

Statements of Account will be issued up to five times per year (Global Academy offers 5 8-week sessions annually).  Per our recruitment contract, the resolution of account will be done after the third week of classes of each academic program offered on a semester or 8-week session format. CSUEB will confirm the number of students covered by the terms of the agreement and issue a Statement of Account & request an invoice from recruiters after the third week of classes.  All invoices must be received by the Global Academy office prior to the end of each semester or 8-week ALP session.  No payments will be made after the end of the semester or 8-week session.  Refer to invoice instructions above.