Learning Technologies and Services Guide

The Learning Technologies and Services Guide serves a reference guide for CSUEB faculty to develop online and hybrid courses. References support all CSUEB academic programs and faculty in the strategic implementation of academic technologies, synchronous web conferencing, lecture capture, and more!

Regular business hour Support:
Canvas | canvas@csueastbay.edu | (510) 885-2700


24/7 Support:
Canvas | Live Chat | (866) 325-0853


*Faculty can check out the Instructional Continuity: Online/Hybrid page will provide instructors with some possible instructional strategies should there be a disruption in normal campus operations.

Academic Integrity

What Respondus LockDown Browser Does

LockDown Browser is a proctory solution to prevent cheating during online exams. LockDown Browser is a custom Internet browser that "locks down" the testing environment, preventing students from accessing other browser windows. For more information, visit the Respondus website.

How Instructors Use This

  • Prevents cheating during online exams, students are unable to copy, print, or access online calculators.
  • Prevents access to other applications including messaging, screen-sharing, virtual machines, and network monitoring applications.
  • Respondus LockDown Browser now integrates seamlessly with Zoom in Canvas

Tutorials for Faculty and/or Students

What Respondus Monitor Does

Respondus Monitor is a companion application to LockDown Browser that uses webcam to prevent cheating during online exams. Respondus Monitor records student exams sessions and suspicious behavior is automatically flagged. For more information, visit  the Respondus Monitor website.

How Instructors Use This

  • A fully automated solution for online proctoring.
  • Records student exam sessions with a webcam and suspicious behavior is automatically flagged.
  • Respondus Monitor now integrates seamlessly with Zoom in Canvas.

Tutorials for Faculty and/or Students

What Canvas Rubrics Does

Rubrics is an assessment tool comprised of rows and columns. Rows define the criteria to let students know what the expectations are and the columns define levels of performance for each criterion. Allow students access to rubrics before they complete their work to provide transparency into your grading. For more information, visit the Canvas What are Rubrics website.

How Instructors Use This

  • Create Rubrics for assessing and grading student work
  • Align rubrics with assignments that use the Online, On Paper, or No submission submission types.
  • Provide rubrics to students before they submit their work.

What Turnitin Does

With Turnitin you can provide standardized or customized written comments, voice comments, check originality, highlight, and use rubrics you create. Peer Mark feature allows students review each other's work and provide constructive feedback for active learning. Students can use Turnitin on their computer or IPad. For more information, visit the Turnitin website.

How Instructors Use This

  • Help your students learn about plagiarism, whether it is accidental or deliberate.
  • Check all papers for plagiarism issues.
  • Save time by creating reusable comments for problems that occur frequently.

Tutorials for Faculty and/or Students

What Turnitin Draft Coach Does
Turnitin Draft Coach is an add-on for Google Docs that promotes authentic writing, fixes grammar errors, and improves vocabulary in seconds. It helps students improve their academic writing and research skills by providing instant feedback as they write.

Benefits of Using Draft Coach
Instructors can have students draft their assignments in Turnitin Draft Coach before submitting to easily check for originality, correct grammar, and accurate citations. Draft Coach will save time while grading and ensure that students are learning effective writing skills.

How Draft Coach Works
Turnitin Draft Coach is already integrated with Google Docs as long as you’re signed into your CSUEB email. Just go to Google Docs, click Add-ons, then Turnitin Draft Coach.

Accessibility

What Adobe Acrobat does

You can use Acrobat to make PDFs meet the common accessibility standards, such as Web Content Accessibility Guidelines (WCAG) 2.0 and PDF/UA (Universal Access, or ISO 14289). For more information, visit the Acrobat website.

How Instructors Use This

  • Prepare for accessibility: A predefined action automates many tasks, checks accessibility, and provides instructions for items that require manual fixes. Quickly find and fix problem areas.
  • Accessibility check: It verifies whether the document conforms to accessibility standards, such as PDF/UA and WCAG 2.0.
  • Accessibility report: It summarizes the findings of the accessibility check. It contains links to tools and documentation that assist in fixing problems.
  • Reading options: It includes settings for the available reading options. 
  • Reading order: You can use the Reading Order tool to examine the structure, reading order, and contents of a PDF.
  • Save as accessible text: It allows you to read the saved text file in a word-processing application. It also enables you to emulate the end-user experience of readers who use a braille printer to read the document.

Tutorials for Faculty and/or Students

 

grackle-docsWhat Grackle Docs Does

Create accessible documents with Google Suite's Grackle Docs guided remediation tool. You don’t have to be an accessibility expert to use this tool. Create an Accessible Alt-Image Tag Library and create Accessible PDFs with ease. It is as easy as 1-2-3! Click - Open a Google Doc and run the Grackle Docs add-on. Review - Grackle Docs shows you what is’t accessible in organized groups. Fix - Grackle Docs explains and helps resolve each snag with an assistive technology. For more information, visit the Grackle Docs website.

How Instructors Use This

  • Learn about accessibility standards as documents evolve. 
  • Create Accessible Alt-Image Tag Library - Add descriptive text to an image, Grackle stores it. If the image is used again, Grackle automatically adds it. 
  • Create Accessible PDFs with Ease - Create accessible PDF for Section 508 compliance. Need to share with other Doc users? One click and Accessibility goes with it.  

Tutorials for Faculty and/or Students

EASY: Order your textbooks by the deadline. Submit materials to the Bookstore by the posted deadline.
EASY: Use clean, simple design with clear contrast when creating materials. Avoid watermarks and extra graphics and decorations.
EASY: Use styles with Word and templates with PowerPoint.
EASY: Look for electronic versions of book chapters and papers instead of scanning them.
NOT HARD: Use detailed alt-text for pictures and graphics. If you put in a non-decorative picture or graphic, right click on the picture, hit “format,” and then go to “alt text.” Type a detailed description of the image with 125 characters or less into the alt-text box. A screen reader will be able to read the description.

HARDER: Scan PDFs with OCR scanners, then use Adobe Acrobat to check the reading order.
HARDER: Provide transcripts for all audio.
HARDER: Caption all videos. Contact the Canvas design team to learn about CSUEB’s captioning services.
WAY, WAY EASY: For help, contact the Office of the Online Campus
NOT HARD:
* CSUEB Accessibility Initiative: All instructional materials and instructional activities must be accessible to users with disabilities.

For more information, visit CSUEB Accessibility website.

 

Lecture Capture

What Camtasia Does

Camtasia allows you to create powerful professional video lessons, lectures, and presentations. You can easily record screen movements and actions, or import HD video from a camera or another source. You can use almost any device with a Mac or Windows platform to customize and edit content. For more information, visit the Camtasia website.

How Instructors Use This

  • Assess learning on the spot by adding quizzes and comprehension questions to the video lessons.
  • Tailor instruction for different level of learners.
  • Easily create closed captions for videos.

Tutorials for Faculty and/or Students

Snagit and Camtasia Accessibility Standards

goreactWhat GoReact Does

Ready to provide next-level student feedback on their videos? Then use GoReact! Leave live or asynchronous, time-stamped feedback to see improvement student learning outcomes. GoReact assignments are prefect for presentations, record using the built-in feature or upload an existing video. GoReact is perfect for departments like Teacher Prep, Sign Language, Communication, and Nursing! For more information, visit the GoReact website.

How Instructors Use This

  • Teacher Prep - From early benchmarking to student teaching in the field, you can capture video of students for feedback, grading, and critique of their skills. 
  • Sign Language - Immersive teaching and interpreter training. 
  • Communication - Public speaking, debate, sales, and interviews. 
  • Nursing and Clinical Training - Healthcare programs use GoReact for skills assessment and clinical training like EMT training, first aid, and psychological counseling. 

Tutorials for Faculty and/or Students

GoReact Accessibility and Privacy Statement

What Panopto Does

With Panopto, you have an easy-to-use, all-in-one video platform for video management. Panopto seamlessly integrates with Canvas. Assess learning on the spot by adding quizzes to the video lessons. Easily create closed captions for videos. For more information, visit the Panopto website.

How Instructors Use This

  • Video platform making it easy to record and share videos for active learning into your courses.
  • Assess student learning with on the spot quizzes with gradebook integration.
  • Zoom recorded meetings are now uploaded directly to Panopto.

Tutorials for Faculty and/or Students

What Snagit Does

Snagit lets you capture images and video in just a few simple clicks. Customize your content with the greatest of ease. Take the hassle out of creating images and videos. Capture your screen, edit images, and deliver results. For more information, visit the Snagit website.

How Instructors Use This

  • Grade assignments and narrate feedback by using mark up features, such as drawing tools, stamps, and callouts.
  • Build engaging handouts by creating visual course materials with screenshot of documents, notes or drawings.
  • Quickly edit or annotate an image.
  • Make short “disposable” videos with a short shelf life.

Tutorials for Faculty and/or Students

Snagit and Camtasia Accessibility Standards

Multimedia and Content Authoring

adobe

What Adobe Creative Cloud Does

Adobe Creative Cloud is great for designing engaging presentations, videos, web pages, infographics and more! Communicate your ideas with impact. Creative Cloud makes research standout by creating compelling content in seconds. For more information, visit the Adobe Creative Cloud website.

How Instructors Use This

  • Create digital learning objects to engage your students more actively, learn more effectively, and gain essential skills for employment. 
  • Creative Cloud apps address a full range of communication needs and share a common interface.

Tutorials for Faculty and/or Students

What Kahoot! Does

Kahoot is a game-based learning platform that allows real-time student response and engagement with distance learning features, play in class, and review game reports to assess learning. Instructors can embed questions in various quiz formats and use Kahoot! to reinforce concepts or preview students’ previous knowledge prior to teaching a particular topic. For more information, visit the Kahoot! website.

How Instructors Use This

  • Create game-based quizzes, discussions, and surveys
  • Host Kahoot! live in class or via a video conferencing tool
  • To review results and run analytics from game reports for formative assessments

Tutorials for Faculty and/or Students

Inclusion and Accessibility Policy &  Accessibility Standards

Edpuzzle IconWhat Edpuzzle Does

Edpuzzle is a teaching tool used to place interactive content into pre-existing videos from a variety of sources. For more information, visit the Edpuzzle website.

 

How Instructors Use This

  • Find a video on YouTube, upload your own or re-use a video lesson created by another instructor.
  • Edit the video to create your lesson. Record your voice and embedding questions in the video.
  • Assign the video to students and check their progress in real time

Tutorials for Faculty and/or Students


Edpuzzle Accessibility Policy 

Adobe CaptivateWhat Adobe Captivate Does

Adobe Captivate is an authoring tool used for creating eLearning content such as software demonstrations, software simulations, responsive courses, interactive videos, multi-module branched courses, and randomized quizzes. For more information, visit Adobe Captivate.

How Instructors Use This

  • Increase student engagement
  • Create interaction and collaboration among students.
  • Assess student work on various platforms

Tutorials for Faculty and/or Students

  • Visit the Learning Hub for an in depth list of tutorials on various topics.

coursearc-logo.pngWhat CourseArc Does

CourseArc allows you to author interactive lessons that foster student collaboration and engagement. You can add videos, quizzes, interactive activities and much more to your content lessons! CourseArc seamlessly integrates with Canvas. For more information, visit the CourseArc website.

How Instructors Use This

  • Create professional and interactive online lesson content. 
  • Create opportunities to assess student achievement of module and course learning objectives.
  • Track student's participation with interactive learning activities. 

Tutorials for Faculty and/or Students

What Piazza Does

Piazza is incredibly easy, completely free discussion board style platform that is intended to help students learn using the power of collaboration. Piazza gives students anonymity options to encourage everyone - even your shy students - to ask and answer questions. For more information, visit the Piazza website.

How Instructors Use This

  • Wiki style format enables collaboration in a single space.
  • Anonymous posting encourages every student to participate.

Tutorials for Faculty and/or Students

  • Review these supports articles on Piazza.

vyond

What Vyond Does

Vyond is a fast and simple-to-use animation video platform. Create captivating video lectures in minutes with a library of templated scenes and characters or create videos from scratch. Sharing your videos with students is easy as ever. Simply create a MP4 or animated GIFs in a click, making Canvas integration a breeze. For more information, visit the Vyond website.

How Instructors Use This

  • Increase student engagement - Create animated video lectures in minutes!
  • Blackboard integration made simple - Your videos can be shared anywhere you want with a click! 

Tutorials for Faculty and/or Students

  • For related support, speak with one of our eLearning Specialist's or Instructional Designer.
  • Please connect during regular business hours by email | online@csueastbay.edu | By phone: (510) 885-2700

Video Conferencing

What Zoom Does

Zoom is a web conferencing software that is available to all students, faculty and staff at Cal State East Bay. Zoom is an easy to use, reliable video conferencing solution that is integrated inside of each Canvas course. Zoom allows you to share your screen, record meetings and even annotate screens such as website's. It is great for scheduling office hours with students or meetings with up to 500 participants. For more information and CSU East Bay login page, visit csueb.zoom.us

How Instructors Use This

  • Virtual office hours to meet with students one-on-one.
  • Virtual meeting rooms for group collaboration and work.
  • Live polling for Questions and Answers.
  • Record and share lectures inside of Blackboard.

Tutorials for Faculty and/or Students

Other Services

What Copyright Does

Do you teach an online or hybrid course and find it confusing to determine what materials you can distribute and how? CSUEB Library provides comprehensive guides to help you navigate copyright law and how it applies to you. This is guide offers information about copyright for the Cal State East Bay community. It is not intended for legal use.

How Instructors Use This

  • For online and hybrid courses, you can feel safe knowing that if you put your materials on your course site, you are meeting many of the requirements for distributing materials within the bounds of copyright law.
  • Canvas limits access to enrolled students and only gives students access to materials for a specific period of time. 

Tutorials for Faculty and/or Students

What F2F vs. Online Engagement Equivalences Does

Whether they are traditional, blended, or fully online courses, many include online components and other types of activities as part of instructional time. Any course that meets must consider Instructional Equivalency Credit Hours while designing its online component. For more information, review the F2F vs. Online Engagement Equivalencies website.

How Instructor's Use This

  • In-Class Face-to-Face Seat Time Activities.
  • Equivalent Online Engagement Hour Activities.
  • Credit Units Information and Carnegie Units.

Tutorials for Faculty and/or Students

linkedin-learning What LinkedIn Learning Does

LinkedIn Learning combines industry-leading content from Lynda.com with personalized course recommendations based on insights from LinkedIn’s network. The playlet feature lets you share and assign online content to support flipped-classroom learning modules. For more information, visit the LinkedIn Learning website.

How Instructors Use This

  • Enable flipped classroom learning - assign video tutorials and tools training for homework while reserving class time for discussion and concept mastery.
  • Training for every function, at all levels - Select from thousands of beginner-to-advanced courses across core functional areas.
  • Hundreds of soft skill courses - Select from topics covering leadership skills, time management, peer relationships, communication and more.

Tutorials for Faculty and/or Students

What NetTutor Does

NetTutor is a web-based online tutoring service in which the students choose either synchronous or asynchronous sessions with Highly-Qualified Tutors who hold a bachelor’s degree, and many hold graduate degrees in their field of expertise. Students receive live tutoring on-demand, question drop-off, and writing feedback options. NetTutor also complies with the Web Content Accessibility Guidelines and Section 508 and is FERPA-compliant. For more information, visit the NetTutor website.

How Instructors Use This

  • Customized Tutoring allows each institution to customize every aspect of the service their students.
  • NetTutor is available 24/7 in all levels of math and English and extensive hours in all other subjects.

Tutorials for Faculty and/or Students

Some of the Learning Technologies and Services Guide is adapted from Cal Poly Pomona's work with permission.