Commercial Services
Commercial Services is responsible for developing and overseeing commercial activities on-campus to ensure they are aligned with the University's mission and create an environment that enriches the campus community.
The department oversight includes commercials, vending machines, pouring rights, ATMs, and daily vendor permitting.
The University has 2 ATMs on campus.
- Chase Bank - Located outside the Starbucks.
- Bank of America - Located outside the Bookstore.
The Pioneer Bookstore is a contracted service through Follet so they are responsible for staffing and operating the bookstore. https://www.bkstr.com/csueastbayhaywardstore/home
Dining Services is a contracted service through Chartwells(Compass Group) so all venues are staffed and operated by Chartwells. https://dineoncampus.com/csueb
Our exclusive agreement for all beverage pouring rights is with Coca-Cola. California State University, East Bay has a participation agreement with Coca-Cola as part of the Cal State Master Agreement through July 31, 2029 (an 8-year term).
Beverage vending machines are stocked and maintained by Reyes Coca-Cola Bottling Group. Click the following to see how to request maintenance and for cash payment refunds click here (Coco-cola Refund Form). For all credit card and BayCard refunds please follow the instructions on the vending machine.
Snack vending machines are stocked and maintained by Canteen. Click the following for the Canteen Refund Policy.